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Zendesk integration
Connect Zendesk to enable intelligent agents that can work with your data. This integration provides 3 capabilities for building context-aware agents.
Key Features
Real-time Data Access
Agents access live data for up-to-date insights
Smart Agent Actions
Agents can take actions based on your data
Contextual Understanding
Agents understand your business context and data relationships
Custom Agent Training
Train agents on your specific data patterns and workflows
Agent Capabilities (3)
Search Zendesk Tools
Search for Zendesk tools based on a query and return matching tools with their identifiers and descriptions
Get Zendesk Tool Parameters
Get the parameters schema for a specific Zendesk tool by its identifier
Call Zendesk Tool
Call a specific Zendesk tool with the provided parameters