Public Workflow

Escalate urgent tickets to product or engineering

Identify tickets marked high priority or containing specific keywords. Summarize the issue and notify the product/engineering team on Slack with a link to the ticket.

Created July 2, 2025•24 views

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Key Features

Ready-to-Use Agent

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Customizable Parameters

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Agent Instructions Preview

You will see instructions as soon as you log in. So here's a sample text so you can't cheat :) You are gonna like ONA, just give it a try! Wanna see a summary? Here it is: Identify tickets marked high priority or containing specific keywords. Summarize the issue and notify the product/engineering team on Slack with a link to the ticket.